Privacy Policy

Information We Collect

When you interact with us, we may collect the following information:

• Personal details: such as your name, phone number, email address, and shipping address.

• Order information: details about the products you purchase, delivery instructions, and order history.

• Communication records: messages or inquiries you send to us by email or phone.

We do not collect any financial information since we only offer Cash on Delivery (COD) as a payment method.

Payment Method

For your security, we only provide Cash on Delivery. This means you do not need to share credit card numbers, bank account details, or any other financial information with us. No online payment data is ever stored by us.

How We Use Your Information

Your information is used only for business-related purposes, including:

• Processing and delivering orders: ensuring your order reaches the correct address on time.

• Customer communication: sending updates about your order status, delivery schedules, or answering your inquiries.

• Customer support: assisting you with any product or service-related questions.

• Improving services: analyzing order trends and customer preferences to enhance the shopping experience.

We never use your personal information for unrelated purposes.

Information Sharing

We respect your privacy and keep your information safe. We do not sell, rent, or trade your personal information with outside parties. However, we may share certain details only when necessary, such as:

• With delivery partners to ensure your order reaches you.

• With service providers who help us operate our business (for example, logistics or IT support).

These parties are only given the information required to complete their task and are not authorized to use your data for anything else.

Opt-Out Instructions

We may occasionally send you promotional messages, updates about new arrivals, or service-related notices. If you no longer wish to receive such communication, you may opt out at any time by:

• Sending us an email with your request to [email protected]
  Once your request is received, your contact information will be removed from our promotional and update lists. You will continue to receive essential updates related to your active orders only.

Data Security

We implement reasonable safeguards to protect your information. This includes secure handling of personal details, restricted access to customer data, and steps to ensure that your information is not lost, misused, or accessed without authorization. While no system is completely foolproof, we make every effort to maintain the safety of your information.

Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy. Once your order is completed and records are no longer required for business or service-related reasons, your data is securely stored or deleted in line with our retention practices.

Your Rights

You have the right to:

• Request details about the information we hold about you.

• Request updates or corrections if your information is inaccurate or incomplete.

• Request removal from promotional communications at any time by following the opt-out process above.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
[email protected]